Terms and Conditions

 

Welcome to Concrete Playbook, https://www.concreteplaybook.com/. Please read these Terms and Conditions carefully before using our website, services, and communications.

By accessing or using any part of our services, enrolling in courses, or opting in to receive communications from us (including emails, SMS/text messages), you agree to be bound by the following Terms and Conditions, Privacy Policy, and any additional terms and conditions that may apply.

1. Overview

Concrete Playbook provides educational content, training materials, and digital courses related to the concrete contracting. Our services are designed to help individuals and businesses gain the skills and knowledge necessary to succeed in the concrete construction industry.

2. Eligibility

To use our services, you must be at least 18 years old or have legal parental or guardian consent. By using our services, you confirm that you meet this requirement.

3. Use of Website and Content

• All content provided by Concrete Playbook (videos, PDFs, articles, worksheets, etc.) is owned by or licensed to us.
  
• You may not reproduce, duplicate, copy, sell, or exploit any portion of the content without our express written permission.
  
• You agree not to use our content for any unlawful or unauthorized purpose.
  
  

4. User Accounts

To access certain services or content, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

5. Payment and Refund Policy

• Payments for courses and services are processed securely through our platform.
  
• We may offer refunds on a case-by-case basis depending on the nature of the request. Please refer to our Refund Policy for more details.
  
• Unauthorized chargebacks may result in account suspension.
  
  

6. Disclaimer of Warranties

Our services and educational content are provided “as is” and “as available” without any warranties, expressed or implied. We do not guarantee specific outcomes from course participation.

7. Limitation of Liability

Concrete Playbook is not liable for any indirect, incidental, or consequential damages that may result from the use of our website, content, or services.

8. Intellectual Property

All logos, trademarks, and brand assets belong to Concrete Playbook. Use of our intellectual property without permission is strictly prohibited.

9. Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms, engage in fraudulent activity, or misuse the platform.

10. Modifications to Services or Terms

We may update or change these Terms and Conditions at any time. We will post updates on this page and notify users if changes are significant. Your continued use of the service after changes constitutes acceptance.

11. SMS Terms and Conditions

By providing your mobile phone number and opting in to receive SMS messages from Concrete Playbook, you expressly consent to the following:

Message Types and Frequency

• You may receive messages for course notifications, confirmations, and appointment reminders.
  
  
• Message frequency may vary based on your enrollment or interaction with our platform.
  
  

Consent and Opt-In

• Consent is not a condition of purchasing goods or services.
  
  
• You can opt-in by texting “START” or “YES” to our designated number.
  
  
• You must be the authorized user of the mobile number provided.
  
  

Message and Data Rates

• Message and data rates may apply depending on your mobile carrier.
  
  
• We do not charge for messages, but standard carrier fees may apply.
  
  

Opt-Out

You can stop receiving messages at any time by:

• Texting “OUT” to any message
  
  
• Emailing us at [email protected]
  
  
• Filling out our contact form at https://www.concreteplaybook.com/
  
  

Supported Carriers

Our service is available on major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier availability may vary.

Privacy and Data Use

• We do not share your phone number with third parties for marketing.
  
  
• Your number is used solely for course and service-related communication.
  
  
• See our Privacy Policy for full data handling practices.
  
  

Technical Requirements

• A compatible mobile device is required to receive SMS messages.
  
  
• We are not responsible for delayed or undelivered messages due to carrier or connectivity issues.
  
  

Modifications

We reserve the right to update SMS terms at any time. Continued use of SMS services indicates your acceptance of the revised terms.

Disclaimer

• We are not responsible for delays, service interruptions, or undelivered messages.
  
  
• This SMS service is provided “as is” without guarantees.
  
  

Contact & Help

For help, text “HELP” or email [email protected]

12. Governing Law

These terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

13. Contact Us

Concrete Playbook
Email: [email protected]
Website: https://www.concreteplaybook.com/

By using this site and/or providing your contact information, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our SMS policies.