Privacy Policy

Welcome to The Concrete Playbook https://www.concreteplaybook.com/ (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting it through this Privacy Policy.

This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, use our services, or engage with our marketing.

1. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number.
Payment Information: When you make a purchase, payment data is processed securely through our third-party payment processor.
Website Data: IP address, browser type, device type, pages visited, and referring website.
Lead Form Submissions: Information submitted through Facebook or Instagram ads or landing pages.

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our services and products
Respond to inquiries and provide customer support
Send promotional emails and updates (you can opt out anytime)
Deliver targeted advertising (including via Facebook Ads)
Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Kajabi: Our website platform and CRM
Advertising Partners: Including Facebook/Meta for targeted ads
Service Providers: For payment processing, analytics, and customer support
Legal Authorities: If required by law

We do not sell your personal data.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your user experience, track ad performance, and analyze website usage. You can control cookies through your browser settings.

5. Your Choices & Rights

You have the right to:

Request access to the data we store about you
Correct or delete your personal information
Opt out of marketing communications at any time

To make a request, email us at [email protected]

6. Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee 100% protection.

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this policy, contact us at:

The Concrete Playbook
Email: [email protected]
Phone: 310-956-9522